Refund Policy
Products purchased may be returned for a full credit, minus shipping and handling charges of $10.00 for the period of 20 days.
However, before any product may be returned, the customer must return “Refund Claim Form”. The “Return Claim Form” will be provided to the customer after the customer informs us that they need such form. To obtain a refund, you must notify us within 30-days of your original purchase date, that you desire a refund for the product purchased.
The “Refund Claim Form” provided to you must be returned by regular mail only (no e-mail), within 10-days, in order to obtain a refund.
In order to obtain a refund or exchange, you must provide your correct e-mail address and/or mailing address to us. We will not be liable for any claims of non-receipt of merchandise, and/or non-receipt of a “Refund Claim Form” that was a result of an incorrect email address and/or mailing address provided by you to us. The customer is responsible for providing a correct/working e-mail address.
Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services.
This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.
Contacting Company. You may contact the Company for customer support or service by using our feedback form or by telephoning us from 9:00 to 6:00 EST Monday - Friday.
We reserve the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Our Web site. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web site. It is your obligation to review our refund policy for any such revisions.
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